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Conference programme


Conference introduction & welcomeNeil Hollister, CEO, The Learn Centre; Luke Broadhurst, Managing Director, Reward Strategy


Plenary session 1 - The Future of PayrollKen Gurr, The Learn Centre


Plenary session 2 - HR and the gig EconomySola Osinoiki, Deliveroo


Break out session 1, choose from:

GDPR Debrief and The Data Protection Round Table - Julie Northover, The Learn Centre

Recruitment, Advancement and Career StrategyNick Day, James Gray Associates

Expenses, Benefits and Salary Sacrifice (OpRA) workshopSue Fisher, The Learn Centre


Break out session 2, choose from:

Pension Changes - Neil Esslemont, The Pensions Regulator & Henry Tapper, First Actuarial

Increasing Staff Retention through Employee WellbeingMathew Davies, Addison Lee; Marco Reick, Leon Restaurants and  Shaun Davis, Royal Mail


Plenary session 3 - Key Note SpeakerEdward Troup, former Executive Chair of HMRC


Break out session 3, choose from:

The ACAS Update

Collective Defined Contribution Pensions and Royal MailHenry Tapper, First Actuarial and Jenny Hall, Royal Mail


Breakout session 4, choose from:

HMRC "Question Time" - Penny Earle, HMRC

Workplace Benefits - Ian Hodson, University of Lincoln and Aaron Mudd, Lush Cosmetics


Plenary session 4 - Employment LawMike Tremeer, Fladgate LLP


Breakout session 5, choose from:

International Payroll and HR UpdateTim Kelsey, The Learn Centre

The Brexit Update - Steve Harford, The Learn Centre


Breakout session 6, choose from:

Service Level Agreements and KPI's in Payroll/HRFern Brooks, The Learn Centre

Software, cloud and data security - Adam Jeacock - EmergeSecure

The Payroll Apprenticeship standard and the Apprenticeship Levy updateGillian Dale-Skey and Christine Tarrant


The Gender Pay Gap - Gamiel Yafai, Diversity Marketplace; Charlotte Sweeney, Charlotte Sweeney Assocs; Harriet Wright,; Farrah Qureshi, Global Diversity Practice


Plenary 5 - The future of technologyRichard George, The Learn Centre



"I have always found the Learn Centre to be helpful and supportive of not only mine but the team's payroll training needs. The blended learning approach works well for me and I would not hesitate to recommend them as a Payroll training specialist provider not only for online delivery (e-learning) but also face 2 face and in-house. The Payroll Professionals Conference is also a great networking opportunity."

Kresh Veerasamy - Payroll Manager at Cancer Research UK

"Cintra HR & Payroll Services has a long standing relationship with The Learn Centre – they are an absolutely integral part of the payroll community. Their training courses and annual conference are a must for all payroll professionals and not just for up to the minute technical topics: their training really puts payroll and payroll issues into context, taking into account commercial, economic and political influences."

Carsten Staehr - CEO at Cintra HR & Payroll Services

"When setting up a Shared Service Centre, The Learn Centre played a key role in our award winning Payroll Academy, delivering a blended learning experience combining both classroom based training and an e-learning solution. The course delivery, the training materials and overall learning experience was excellent."

Michael Stevenson - Payroll Manager at Queen's University Belfast

"I have attended many of The Learn Centre’s training courses in recent years. They are always of the highest professional standard and deliver updates on complicated HR and Payroll legislation, but in an easy to understand format. I would gladly recommend The Learn Centre to any potential client who is looking for HR & Payroll training courses, bespoke in-house training or expert advice."

Michael Stevenson - Payroll Manager at Queen's University Belfast

"For the last few years we have taken advantage of the in house update courses, meaning our payroll and HR staff benefit from the excellent and consistent advice given. The manual is invaluable as is the ongoing support."

Rosi Strasshine - Payroll Manager, Isos Housing Group

"I cannot praise these training days enough – they are thoroughly enjoyable and informative, can be tailored to individual company needs and carried out in a relaxed, non-pressured way that everyone appreciates."

Rosi Strasshine - Payroll Manager, Isos Housing Group

"My team always attends the annual Payroll and HR Update course. Essential information covering often complex legislative changes, always presented by excellent trainers with in depth knowledge of their subject. A 'must attend' course for any serious payroll professional."

Deon Piovesan - Finance and Payroll Manager at Westminster Kingsway College

"I've booked the HR and Payroll Update course most years and during roles with at least 3 different employers. One thing remains the same; a course that is relevant, well delivered and enjoyable and that is key when trying to retain the many pieces of legislation changes to which payroll professionals are exposed."

Tracey Hinton - Payroll Manager at Wilson James Limited

"I have used The Learn Centre on a number of occasions and have found it provides a great platform to gain the knowledge required to carry out my job. I started off with the Payroll Technician course and this in-depth learning gave me a great foundation of payroll knowledge to build upon and give me the confidence to progress up the career ladder, well worth it and would certainly recommend, no matter what level you are at there will be a course/qualification that can help you."

Ayman Zagloul - Assistant Payroll Supervisor at Queen's University Belfast

"Payroll may not be the most exciting of topic for some but The Learn Centre really bring it to life - the brilliant networking opportunities with fellow professionals is an added bonus. They cover an amazing range of topics too – if you need to upskill, then The Learn Centre is the organisation to help you do it."

Carsten Staehr - CEO at Cintra HR & Payroll Services

"I have chosen The Learn Centre both for my own knowledge base and in-house training courses for my teams for many years. I have always been extremely impressed with the content of the courses, people engagement and the positive feedback from my staff."

Ann Chesher - Payroll Consultant at Essex County Fire and Rescue Service